English tutoring franchisees cry foul

Eight franchisees who operated a number of English language tutorial schools yesterday filed a complaint with police, accusing the franchiser of fraud, for failing to provide qualified foreign teachers as required under the franchise conditions.

The Nation
June 12, 2009

English tutoring franchisees cry foul

Eight franchisees who operated a number of English language tutorial schools yesterday filed a complaint with police, accusing the franchiser of fraud, for failing to provide qualified foreign teachers as required under the franchise conditions.

Worraphong Intharakamthornchai, representing himself and the seven other franchisees, accused the franchiser of the English Plus or E+ school of lying to them and all students that it held a licence from the Education Ministry to ensure academic excellence.

After a brief period of operation, for which he paid Bt300,000 for the franchise and invested another Bt600,000 for teaching facilities, Worraphong said the teachers were often absent from classes and their replacements often lacked basic qualifications as English teachers.

Another franchisee, Bussarin Kasemchainant, said many times the teachers were drunk while teaching and the franchiser only submitted a written apology but never solved the problem. The franchisees said students no longer came to classes after months of problems which were never solved.

Bussarin said she later learned the franchiser did not hold a ministry licence and invented the curriculum.

http://www.nationmultimedia.com/2009/06/12/national/national_30104961.php


Risks: Fraud, Misrepresentations, Thailand, 20090612 English tutoring

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