Email to Mr. Richard Cunningham, President & CEO, Canadian Franchise Association, CFA

August 31, 2005

Mr. Cunningham,

I would appreciate it if you could update me on the process of your investigation concerning the complaint I sent you last December. It concerns your members' Code of Ethics violations and involves the Canadian Imperial Bank of Commerce, Choice Corporation and Country Style Donuts.

Email to Mr. Richard Cunningham, President & CEO, Canadian Franchise Association, CFA

To: Mr. Richard Cunningham, President & CEO, Canadian Franchise Association, CFA
From: Mr. Andrei Oudovikine
Date: August 31, 2005

August 31, 2005

Mr. Cunningham,

I would appreciate it if you could update me on the process of your investigation concerning the complaint I sent you last December. It concerns your members' Code of Ethics violations and involves the Canadian Imperial Bank of Commerce, Choice Corporation and Country Style Donuts.

I have completed my work with the financial institution's complaint process and would very much like to know your conclusions.

Sincerely,

Mr. Andrei Oudivikine
xxx-xxx-xxxx Tel


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