LCBO "agency stores" in Niagara Region and Western Ontario

…Minister Norm Sterling unveiled 35 proposed communities to host new “LCBO agency stores”.

News Release
February 15, 2002

LCBO ""agency stores"" in Niagara Region and Western Ontario
Ministry of Consumer and Business Services


TORONTO — February 15, 2002 — Today, as part of an effort to improve customer service in underserviced rural communities and tourist areas, Consumer and Business Services Minister Norm Sterling unveiled 35 proposed communities to host new “LCBO agency stores”. At the Ontario government’s request, the crown-owned Liquor Control Board of Ontario (LCBO) is expanding the
“LCBO agency” system with new stores scheduled to open within the next couple of months.

“Until now, too many small towns didn’t get LCBO service because they couldn’t support the overhead of a full-sized LCBO store. With our go-ahead to offer agencies through existing retailers in smaller markets, we’ll improve service in rural downtowns for residents and visitors alike, while preserving the LCBO’s social responsibility standards,” Sterling said.

Locations were chosen from a pool of communities that had either made requests for an LCBO agency store to their local MPP or the LCBO, or towns proposed by nearby LCBO managers. The first 35 were then selected after considering several weighted factors, including proximity to other liquor services.

While service access is the program’s first goal, the economic benefits are also expected to be positive. “With increased service, rural consumers have another reason to stay in their region to shop with local retailers,” Sterling said. “The LCBO’s experience with agency stores has proven that this model can be a safe, reliable and cost-effective way to deliver service to remote or rural communities.”

Each agency will:

-be offered to existing retail stores already in communities
-stock a product selection tailored to local market needs
-not be awarded if the municipality opposes the agency store –
-be monitored by LCBO staff to verify compliance with social responsibility rules (e.g. no sales to minors).

-that are eligible for consideration (and vicinity):

Ailsa Craig
New Dundee
Oil Springs / Brigden
Orton / Hillsburgh
Ayton / Clifford
Paincourt / Grande Pointe / Mitchell’s Bay
St. Clements
Stoney Pt.
Dealtown / Merlin
Thorndale / Thamesford
Turkey Point
Errol / Camlachie
Feversham / Singhampton
Fordwich / Gorrie / Wroxeter
Mount Brydges
Mount Hope / Tara

The Liquor Control Act gives the LCBO the authority to establish agency sale of liquor to the public.
Minister Sterling has already made announcements in Eastern, Northern and Central Ontario.

For information to apply for an agency store, please call Marisa Kraus in LCBO Retail Planning at

Brought to you by

Risks: Monopoly or near-monopolies creates sub-optimal capital allocations, of Consumer and Business Services, Crown corporation, Exempt from Ontario franchise law obligations, Politician's news release, Canada, 20020215 CBS NR

Unless otherwise stated, the content of this page is licensed under Creative Commons Attribution-ShareAlike 3.0 License