Pizza outlet gets back on-line

Pizza Pizza responded by cutting them off the centralized order system and stopped delivering supplies…Pizza Pizza has been locked in a bitter battle with some of its franchise owners, 34 of whom have taken the company to court demanding the right to examine the books. The franchisees want an accounting of how millions of dollars has been spent in the past five years.

The Toronto Star
May 18, 1993

PizzaPizzaRahimaBurhan.jpg

FIRED UP: Rahima Burhan, a Pizza Pizza employee at the King St. E. store, slides a pie into th eoven yesterday after the chain's head office resumed shipping supplies to the Oshawa franchise.

Pizza outlet gets back on-line
Paul Irish

An Oshawa Pizza Pizza store that was cut off by the company four months ago finally received a long-awaited delivery of cheese, dough and other ingredients yesterday afternoon.

“This is fantastic. It’s just great. We’re rolling dough like maniacs here and it feels real good,” said Darlene Thiele, one of two operators of the King St. E. store. We can finally get back on our feet again. It’ll be great to be busy.”

A supply truck rolled into the parking lot at about 3:30 p.m. and the phone-order service was restored at about 5:15 p.m.

“It’s going to take a bit of work to get back on track, but at least now we’re getting the orders,” said Thiele. “It’s simply great to get back to normal.”

Pizza Pizza attempted to “terminate” two stores operated by Thiele and her partner, Aileen Collins after they had trouble paying their bills.

Company officials seized their Simcoe St. store but the women changed the locks on their King St. outlet and slept in the premises to prevent the takeover.

Pizza Pizza responded by cutting them off the centralized order system and stopped delivering supplies.

Last week, a Whitby court gave the women until September to show how well they can run the store.

“We’re confident things are going to work out for us,” said Thiele. “But right now I just want to thank everyone who helped us through this bad period.”

Weekly sales plunged from an average of up to $12,000 to about $2,000, but the two women remained open thanks to walk-in business and friends.

Although yesterday was celebratory, Thiele said she was upset that Pizza Pizza initially refused to drop off supplies because Monday isn’t a regular delivery day to that specific franchise.

Company spokesperson Stan White said the King St. E. store wasn’t on yesterday’s delivery schedule and officials “bent over backwards” to get the store its supplies after Thiele spoke with her lawyers.

Pizza Pizza has been locked in a bitter battle with some of its franchise owners, 34 of whom have taken the company to court demanding the right to examine the books.

The franchisees want an accounting of how millions of dollars has been spent in the past five years.


Brought to you by WikidFranchise.org

Risks: Suppliers and landlords act as if they were the franchisor, Centralized order taking system, Short- or forced-shipping, Franchisor takes franchisee stores, Termination of franchisee, single, Canada, 19930518 Pizza outlet

Unless otherwise stated, the content of this page is licensed under Creative Commons Attribution-ShareAlike 3.0 License